Shipping Policy

Processing Time

We are committed to providing you with fast delivery. Normally, in-stock items will be shipped within 5 business days, with an estimated transit time of 10-15 business days.

Order Processing

• After placing your order, you will receive a confirmation email notifying you that we have received your order.

• Once your order has been shipped, you will receive an email containing tracking information.

• In the case of returns, shipping fees are non-refundable.

Shipping Standards

• Free economic shipping worldwide for orders over €150.

• For orders under €150, a shipping fee starting from €9.99 will be applied (exact fees vary by country/region).

Order Modifications & Cancellations

• Orders can be modified or canceled within 12 hours of being placed. After this period, the order will proceed to processing and cannot be changed.

• If the order has already been shipped, we will not be able to modify or cancel it, so please ensure your shipping information is accurate.

• To request a modification or cancellation, please contact us at [email protected] as soon as possible.

Duties & Taxes

International orders may be subject to customs duties and import taxes, which are the buyer’s responsibility and collected by the local customs authorities. Since regulations vary by country, we cannot control or predict these charges. We recommend checking with your local customs office before placing an order.

What If My Package Hasn’t Arrived on Time?

If you have any questions regarding order status, shipping issues, or changes to your information, feel free to contact us at [email protected]. We will respond and resolve your concerns as soon as possible.

If your order has not arrived within 30 business days, please contact us immediately, and we will take prompt action.

Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us at [email protected] within 7 days of receiving your order.

• We will assist you in filing a claim with the shipping carrier and provide a resolution based on the situation.

Multiple Items in One Order

• If your order includes multiple items, they may be shipped separately depending on stock availability. In this case, you will receive multiple tracking numbers.

Shipping Destinations

We offer worldwide shipping, but some remote areas or military addresses may not be deliverable. If your address falls into an undeliverable region, we will cancel your order and issue a full refund.